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Baicore Privacy Policy

Effective Date: 01/01/2024

Baicore (hereinafter, "we", "our", or "the company") is committed to protecting the privacy of our customers and users. This privacy policy describes how we collect, use, and protect the personal data of our users and customers in accordance with applicable laws and regulations, including Argentina's Personal Data Protection Law No. 25.326 and the General Data Protection Regulation (GDPR) of the European Union.


1. Collection of Personal Data

1.1. Data we collect:

We collect the following personal data:
  • - Full name
  • Email address
  • Phone number
  • Company information (name, address, size, industry)
  • Billing and payment information
  • Information about the use of our services

1.2. Methods of collection:

  • During account creation
  • Via subscriptions to our newsletters
  • Through surveys and feedback forms
  • During the use of our services and tools

2. Use of Personal Data

We use the collected personal data to:
  • Provide and improve our services
  • Manage user accounts and billing processes
  • Send information and updates about our services
  • Respond to inquiries and provide customer support
  • Conduct analysis and market studies to improve our products and services
  • Comply with our legal and contractual obligations
3. Base Legal para el Procesamiento de Datos

We process personal data according to the following legal bases:
  • Consent: When the user has given explicit consent for the processing of their personal data.
  • Performance of a contract: When data processing is necessary for the performance of a contract with the user.
  • Legitimate interests: When processing is necessary for the legitimate interests of Baicore, provided these do not override the user's fundamental rights and freedoms.
  • Legal compliance: When processing is necessary to comply with a legal obligation to which we are subject.

4. Compartición de Datos Personales

We do not share users' personal data with third parties, except in the following cases:
  • Service providers: We may share personal data with service providers who help us operate our business, such as web hosting services, email platforms, and payment processors. These providers are required to protect the confidentiality and security of personal data and are prohibited from using it for other purposes.
  • Legal requirements: We may disclose personal data if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, investigate fraud, or respond to a government request.
  • User consent: With the user's explicit consent, we may share their personal data with third parties for specific purposes.

5. Seguridad de los Datos

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration. These measures include the use of encryption technology, access control systems, and physical security procedures.

6. Derechos de los Usuarios

Under applicable data protection laws, users have the following rights regarding their personal data:
  • Access: The right to request access to their personal data and obtain a copy of it.
  • Rectification: The right to request the correction of inaccurate or incomplete personal data.
  • Erasure: The right to request the deletion of their personal data when it is no longer needed for the purposes for which it was collected.
  • Restriction of processing: The right to request the limitation of the processing of their personal data in certain circumstances.
  • Data portability: The right to receive their personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
  • Objection: The right to object to the processing of their personal data on grounds related to their particular situation.

To exercise these rights, users can contact us through the following means:
  • Email: ventas@baicore.com.ar
  • Postal address: Ignacio Warnes 621, Florida (1602), Vicente López, Buenos Aires, Argentina

7. International Data Transfers

We may transfer personal data to countries outside the European Economic Area (EEA) or Argentina, provided that adequate protection measures are in place and that compliance with applicable data protection laws is ensured. These measures may include standard contractual clauses approved by the European Commission or equivalent safeguards recognized by law.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including the fulfillment of legal, contractual, or reporting obligations. Specific retention periods may vary depending on the type of data and the purpose of processing.

9. Privacy Policy Updates

We may update this privacy policy from time to time to reflect changes in our privacy practices or applicable laws. We will notify users of significant changes through our website or by other appropriate means. The date of the last update will be indicated at the beginning of this policy.

10. Contact

If you have any questions or concerns about our privacy policy or the processing of your personal data, you can contact us through:

ventas@baicore.com.ar

Ignacio Warnes 621, Florida (1602), Vicente López, Buenos Aires, Argentina